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Customer Service

Level Entry Level Term Full Time
Year of Exp. _ Function Customer Service
Hiring 1 Industry Banking & Finance
Salary Negotiable Qualification Bachelor Degree
Sex Male/Female Language English– Good,  Chinese Speaking
Age Age Unlimited Location Preah Sihanouk
Nationality Khmer Report to Branch Manager(SHV)


Job Description

1- Welcoming and Greetings
– Warmly welcome and professionally greet all customers and prospective customers who are visiting our HQ/Branch or calling our Customer Service Hotline
– Answer all the raised questions and provide support to all operations which are related to our services and products
2- App Download and Registration
– Guide and support Customers/Users to download our Tang Kung Pay App
– Support and provide steps on how to register in our Tang Kung Pay App
3- Sales Execution
– Introduce, promote and sales our Tang Kung Pay App to acquire new users/customers
– Implement referral campaign to bring up the Tang Kung Pay App awareness in the market especially our target group

Job Requirements

Functional Skill Requirement
– Knowledge of excellent service standard of Fin-Tech or Banking Industries
– Good Interpersonal Skills
– Good Communication Skills
Soft Skill Requirements
– Good problem-solving skills
– Patience and Ability to work well under pressure
– Good time management skills
– Attention to detail
Computer and Language Requirements
– Good Knowledge of MS Office, Internet and Email
– Good in English communication both in writing and speaking
– Chinese is a plus advantage

Compensation & Benefits

* Competitive Salary* Continuous Development* Career Advancement* Long-Term Employment* Insurance Coverage
Company Profile

Tang Kung Pay is a Cambodian Private Financial Institution established in 2020, with a License For Payment Service Institution from the National Bank of Cambodia.

Tang Kung Pay has developed its strong position in the market and become a leading payment services institute in Cambodia with its most modern, fastest and most secure financial services with a very high confidence for its customers and multiples financial services.

Today, Tang Kung Pay offers payment services to many customers including individuals, Small and Medium Enterprises (SMEs), and many other Corporates.

For more information – please visit us :

Tel : +855 61 725 888
Email: recruitment@tangkung.com